• Location: Bangalore
• Designation: Technical Lead
• Experience: 6 - 10

Key skills required: 
1. Good communication
2. Prior experience working in a NOC
3. Basic Windows Server, Linux, Network, Backup, storage
4. Good incident management skills.
5. Good Monitoring experience in large and active environment.
1. Technical Skills:
a. Basic understanding of networking (IP addressing, routing, and switching).
b. Familiarity with Windows Server (user management, basic troubleshooting).
c. Exposure to Linux commands and system operations.
d. Knowledge of storage systems, backup tools, and their operational 
workflows.
2. Soft Skills:
a. Effective communication and coordination skills.
b. Attention to detail and strong problem-solving ability.
c. Adaptability to work under pressure in a 24/7 environment.
3. Experience and Certifications:
a. Entry-level IT support experience (0-2 years) preferred.
b. Relevant certifications such as CCNA, RHCSA, or MCSA are desirable.
Work Conditions
* 24/7 operational environment requiring flexible availability.
* Ability to respond promptly to system alerts and escalation