• Location: Kolkata
• Designation: Accounts Manager
• Experience: 3-5 Years

Job Summary

Account Manager is a professional who serves as a liaison between the development team and clients. The

primary responsibility of an Account Manager is to ensure that assigned projects are successfully executed, delivered

on time, and meet or exceed client expectations. This role involves a combination of project management, client

communication, and technical understanding of development processes. Also he/she is responsible for revenue

realization and cross-selling:

What we’re looking for

• Someone with excellent communication skills in English.

• Someone who can collaborate with clients to gather detailed requirements. Translate client

needs into technical specifications for the development team and ensure • Person who can develop and implement strategies to ensure timely achievement of project

milestones and revenue targets

• Someone with excellent Analytical & Presentation skills.

• Hard working and positive individual with the tenacity to work with monthly/quarterly

targets.

Job Responsibilities

successful execution.

1. 2. Client Communication: Maintain regular and effective communication with clients to understand their

website development needs, gather requirements, and provide updates on project progress.

Project Planning: Work closely with clients and the internal development team to create project plans, timelines,

and milestones. Ensure that project scope and objectives are well-defined and understood by all parties.Job Description – Account Manager

3. Milestone Revenue Realization:

a. Develop and implement strategies to ensure timely achievement of project milestones and revenue

b. c. targets.

Track and analyze project progress, identifying opportunities to accelerate project milestones and revenue

generation.

Collaborate with clients and internal teams to ensure alignment on project goals and milestone

expectations.

4. Upselling and Cross-Selling:

a. b. c. d. Identify opportunities for upselling additional website development services or features to existing clients.

Develop tailored upselling strategies based on client needs and preferences.

Present upselling opportunities to clients, emphasizing the value and benefits of expanding their website

marketing strategies.

Execute strategic plans to meet and exceed revenue targets, utilizing a combination of milestone realization

and upselling tactics.

5. 6. Budget Management: Keep track of project budgets and expenses, ensuring that projects are completed within

agreed-upon budget limits.

Client Satisfaction: Proactively address client concerns, resolve any issues that arise during the project, and

ensure that clients are satisfied with the final results.