• Location: Mumbai
• Designation: Voice Process- CRM
• Experience: 0-2 Years

Job description

Role & responsibilities

• Making inbound/outbound calls to customers 
• Follow-up with customers to ensure their issues are resolved satisfactorily
• Providing information as per customer query related to the customer 
• Resolving customers issues in a timely manner
• Escalating issues to the appropriate department

Preferred candidate profile

• We are looking for Fresher to 2 Years
• Good Communication skills required
• Proficiency in basic computer
• bachelors degree preferred.